FAQs:

Orders:

How do I get support for my order?

Please email us at contact@mendybooks.com and we’d be happy to help.

Can I change my shipping address?

If your order has not yet shipped, we may be able to update your shipping address. Please email contact@mendybooks.com as soon as possible.

Can I cancel my order?

All sales are final. If your order has not yet shipped, contact us as soon as possible and we will do our best to accommodate cancellation requests at our discretion.

Shipping:

How long will it take to receive my order?

Orders within the United States typically arrive within 3–7 business days after shipment.

For orders outside the United States, delivery typically takes 3–10 business days after shipment.

Father Figure: The Book is currently available for pre-order. The First Edition (first printing) and Legacy Edition are expected to ship June 4, 2026.

Do you ship internationally?

Yes, we ship worldwide. International shipping rates and delivery times are calculated at checkout.

Who’s responsible for international duties?

International orders may be subject to import duties or taxes determined by the destination country. Any import duties or taxes are the responsibility of the customer. Mendy is not responsible for delays, returns, or losses resulting from unpaid duties or customs holds. Orders returned due to refused or unpaid customs fees are not eligible for refund.

What if my package is lost or delayed?

If your order appears delayed or lost in transit, please contact us at contact@mendybooks.com and we will help investigate with the carrier.

Pre Orders:

What is a pre-order and how does it work?

A pre-order allows you to reserve an item before it becomes available. The estimated release date is listed on the product page, though dates may be subject to change.

Pre-orders are charged at the time of purchase. Orders will ship once the book becomes available, and tracking information will be sent when the order ships.

Care & Handling:

How should I care for my book?

Our books are crafted with delicate materials and finishes that require careful handling. Avoid rubbing or pressing directly on the cover as this may cause damage over time. We recommend storing your book in its dust bag when not on display.

Due to the handcrafted nature of the production process, slight variations in debossing depth, foil application, cover texture, alignment, and other finishing details may occur from copy to copy. These subtle differences are a normal characteristic of premium bookmaking and help make each edition uniquely its own.

Due to the nature of paper-based materials and transit handling, the archival storage box may show minor creasing, soft edge wear, or slight bending. In cases of significant damage, we’re happy to review and assist at our discretion.